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Returns Procedure Leave a comment
- a) If you want to return or exchange any Product(s), you must take reasonable care of the Product(s) and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and insure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
- b) In case of dispute, we also recommend you retain proof of sending. Without this, we cannot process an exchange if we do not receive the returned items. Please Contact Us so we may provide you with a Return Address.
- c) All returns must be received by our office within 30 daysof receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
- d) For Returns, we will be able to process your refund immediately after receiving the returned Product. Refunds will be issued through the original method of payment. Please note that original shipping charges are non-refundable.
- e) For Exchanges, we will ship to you the desired Product,within 30 days of us receiving the returned Product, as per our Shipping policy.
